Terms of sale

 

Any purchase of the store implies that you have read and accept the conditions of sale.


1 - About the product

¤ The photos are not contractual. However, they are as accurate as possible to reality, but in no event n'assurent a perfect similarity. The light, the sun, the resolution of screens and many other things can interfere with the actual colors and materials of the articles.

 

2 - Prices and stocks

¤ Prices shown do not include shipping.

¤ Poudre d'étoiles reserves the right to change prices at any time. Commands that have been placed before the change will naturally be billed at the original price.

¤ It is a priori impossible to order an item that is no longer in stock. However, if this happens, Poudre d'étoiles agrees to notify you as soon as possible by email or phone. In this case, you can choose to replace the item in question or to cancel your order.


3 - To order

¤ Simply select the (the) article (s) want (s) that will be added (have) to your cart. If you order more items, the price will be calculated automatically.

¤ The buyer must check their details. Poudre d'étoiles can not be held responsible for any entry error or a lack of information about the delivery address. In this case, the return of the parcel will be borne by the buyer.


4 - Means of payment

Three methods of payment are available to you:

¤ Payment by credit card (secure payment): Once validated your cart you will be redirected to a page on the site Paypal. In the bottom left, click "continue" as shown below, and fill the necessary fields. The transaction will be immediately and you will receive an email confirming your order and your invoice.

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¤ Payment by paypal (secure payment): You can pay through your PayPal account. The transaction will be immediately and you will receive an email confirming your order and your invoice.

¤ Payment by check: Once your order is confirmed, you will receive a confirmation email and you will have 5 days to reach the nearest settlement to the order of Eslault Cynthia at the following address: Cynthia ESLAULT 79, rue Philippe Fabia 69008 Lyon .

¤ Payment by bank transfer: Once your order is confirmed, you will receive a confirmation email and you will have 48 hours to complete your transfer. Beyond these two days, if your payment does not reach me the items you have been booked will be relisted and your order will be canceled.


5 - Delivery and the amount of postage

3 means of delivery are at your disposal: sending colissimo, the Mini Max and sending a simple letter, the withdrawal site.

¤ In France: the amount of shipping is calculated based on weight of package (current rates of the Post Office) and is indicated in the cart and the items are sent in Mini Max
(Without monitoring and without insurance. No claim possible in case of loss or theft.) Letter or Max (with tracking number and insurance).
Shipping costs are available from 30 euros purchase.

¤ European Union and Switzerland (Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic , Romania, United Kingdom, Slovakia, Slovenia, Sweden, Switzerland, including Liechtenstein, San Marino, Vatican.) Ability to send your package by simply sending up to 2kg (does not tracking number of your package and no insurance: any possible claim for loss or theft of your package) or colissimo: Prices shown are those applied by mail.

¤ For other countries: Contact me. Send colissimo simple. Prices shown are those applied by mail.

¤ Your order will be sent after receipt of payment in a time of 7 days.

¤ You can also collect your package on-site at no cost to the following address: Cynthia ESLAULT 79, rue Philippe Fabia 69008 Lyon - France. In this case, we will contact you upon receipt of your order by email or by telephone to arrange an appointment.

¤ We can not in any way be held responsible for any disruption or strike in the mail.



6 - Conditions of return and withdrawal

¤ According to the legislation in force for the online sale, the buyer has the option to return an item that does not suit him, in a time of 7 days from the date of purchase. The buyer will be reimbursed the full price of the item concerned.

¤ The right of return will be accepted for products in new condition and in original condition, complete, unwashed, unused and accompanied by a copy of their invoice. Items incomplete, damaged, soiled or damaged will not be repeated.

¤ Postage for the return shall be borne by the customer.

¤ Any return must have been a prior request to the following email address: poudredetoiles@live.fr

¤ Poudre d'étoiles reserves the right not to make a partial refund of the price of the item if it did not meet the return conditions described above.

¤ Despite the care taken in the preparation of orders may an error occurs.The buyer will have a delay of 24 hours, after the reception of the package, to warn us either by email to poudredetoiles@live.fr or by mail to Cynthia ESLAULT 79, rue Philippe Fabia 69008 Lyon, by phone at.26.09.01. In the case of a missing item Poudre d'étoiles agrees to return or repay, and in the case of a defective item, Poudre d'étoiles agrees to exchange it or refund any This is based on the merits of the buyer.
Poudre d'étoiles reserves the right to claim the defective item.
Beyond this time, all claims will be rejected and Poudre d'étoiles will be relieved of all liability.

Contact information of Poudre d'étoiles...
http://poudredetoiles.wifeo.com/
poudredetoiles@live.fr
ESLAULT Cynthia
79 rue Philippe Fabia 69008 Lyon
06.66.54.95.28
N°SIRET: 52442882200010